“Byron Homemade Pizza Catering” refers to Byron Homemade Group Pty Ltd trading as “Byron Homemade Pizza”, ABN 31 659 569 632.
“The Client” refers to the person or organisation booking catering services.
“The Event” refers to the agreed function, wedding, or catering service.
Tentative bookings will be held for fourteen (14) days. If the required booking fee is not received
within this time, the date may be released without notice.
A non-refundable booking fee equal to fifty percent (50%) of the total quoted amount is required to secure the event date.
No booking is considered confirmed until the booking fee has been received.
The remaining balance must be paid no later than twenty-one (21) days prior to the event date.
Failure to complete payment by the due date may result in cancellation without refund.
Additional services requested after confirmation may incur additional charges.
The booking fee is non-refundable as it secures the event date and covers administrative preparation and loss of other potential bookings.
If the Client cancels more than twenty-one (21) days prior to the event:
Rescheduling requests must be submitted in writing.
Cancellations within twenty-one (21) days of the event will result in forfeiture of all payments made.
Final guest numbers, menu selections, and dietary requirements must be confirmed no later than ten (10) days prior to the event.
Reductions in guest numbers after confirmation will not reduce the total invoice.
Increases may be accommodated subject to availability and additional charges.
The Client is responsible for ensuring:
Additional charges may apply where access is difficult, delayed, or requires additional labour.
The Client is responsible for providing an accurate event timeline.
Delays caused by the Client, guests, venue, or external suppliers may affect service timing.
Byron Homemade Pizza is not liable for reduced service time caused by delays outside its control.
Additional waiting or overtime fees may apply.
All food is prepared in accordance with applicable food safety standards.
Responsibility for food transfers to the Client once service is complete or food is delivered.
We cannot guarantee allergen-free products as our kitchen handles common allergens including gluten, dairy, nuts, and soy.
For outdoor events, the Client must provide suitable shelter and safe working conditions.
Service may be modified, delayed, or suspended where weather conditions pose safety risks.
Any hired equipment remains the property of Byron Homemade Pizza.
Loss or damage caused by the Client, guests, or venue will be charged accordingly.
Byron Homemade Pizza will not be liable for failure or delay caused by circumstances beyond reasonable control including severe weather, natural disasters, government restrictions, or transport disruptions.
Nothing in these Terms excludes rights under Australian Consumer Law.
Payment of the booking fee constitutes acceptance of these Terms & Conditions.
With great prices, excellent service, and some of the best food you’ll ever have…
